By using the website, you undertake to comply with these terms and conditions and authorize us to transfer data (including updated data) in order to obtain information from third parties, etc. a. the number of your debit or credit card or credit information to verify your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.


We reserve the right to update these terms and conditions if necessary. Changes will be announced in the form of a corresponding notification on the website. It is your responsibility to take note of such changes. The changes apply to the use of the website after we have given the appropriate notification. If you do not accept the new terms and conditions, you should no longer use the website. If you continue to use the website after the changes take effect, you undertake to comply with the new terms and conditions by using this. We reserve the right to temporarily or permanently change or remove this website and the materials contained on it (or parts of it) without notice. By using the website, you confirm that we are not liable to you for changes or deletions to the website or its content. Finally, we reserve the right to deactivate any user identification codes or passwords you have chosen or assigned by us, should you, at our discretion, violate the provisions of these terms and conditions.


By using this website you declare that: 

You are legally authorized to enter into legally binding contracts;

You are at least 18 years old;

The personal information that you must provide when registering is correct, error-free, current and complete in all respects;

The personal information that you must provide when registering is correct, error-free, current and complete in all respects;

and you do not pretend to be any other natural or legal person.

You must notify us immediately of any changes to your personal information by contacting our customer service team by email or telephone.


We treat all personal data confidentiality and only use it in accordance with our data protection guidelines. In addition, we process information about you in accordance with our data protection guidelines. By using our website, you agree to this processing and declare that all data you have transmitted is free of errors.


To ensure that your credit, debit or charge card is not used without your permission, we verify the name, address and other personal information you provide when placing your order using appropriate third-party databases.

We take the risk of online fraud very seriously. Fraud related to credit card transactions is becoming more common. We therefore do everything we can to ensure that everyone.

Orders should be thoroughly checked against the information already provided. We may therefore contact you to carry out additional security checks and we ask you to cooperate with such checks. We will not tolerate fraudulent transactions and will report them to the relevant authorities.

By accepting these terms and conditions, you consent to such checks being carried out. As you conduct these reviews, information you provide may be shared with a registered credit reporting agency, who may keep a record of this information. We assure you that this is only done to confirm your identity. A credit check is not carried out, nor is your credit rating affected by it. All information you provide will be used strictly and with the utmost security in accordance with GDPR Laws.


The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and guidelines relating to the website and its use. You undertake to refrain from:

upload or transmit computer viruses, Trojans, worms, logic bombs or the like via the website that would interrupt, impair or stop the normal operation of a computer;

upload or transmit via the website any material containing defamation, insult or profanity;

to attempt to gain unauthorized access to our website, to the server on which our website is stored or to servers, computers or databases connected to our website. You are prohibited from attacking our website using a denial-of-service attack or a distributed denial-of-service attack.

Violation of this provision constitutes a criminal offense under the Computer Misuse Act 1990. We will report such violations to appropriate law enforcement agencies and cooperate with them by disclosing your identity to the authorities. In the event of such a violation, your right to use this website expires with immediate effect.

We will not be liable for any loss or damage as a result of a distributed denial of service attack, virus or other technically harmful material that belongs to your computer equipment, programs, data or other material as a result of your use of our website or download of materials from the website or on any website linked to it.


As a service to our customers, this website may also contain links to other websites or materials that are beyond our control. We point out that we are not responsible for such websites or materials, we do not check or endorse them. We are not liable for the privacy practices, the content of such websites, or for any damage, loss or infringement that may be incurred in connection with the use or reliance on such advertisements, content, products, materials or services on such external websites or resources allegedly originated.


All orders are subject to acceptance and availability. If the ordered products are not available, you will be notified by email (or by other means if no email address has been provided). You then have the option to wait until the item is available again or to cancel your order.

Orders placed by you will be treated as an offer to buy the goods or services from us, and we are entitled to reject such offers at any time. You acknowledge that an automated confirmation of receipt of your order that you may receive from us does not mean that we accept your offer to buy goods or services advertised on our website. A contract is concluded between you and us when we (i) debit your credit or debit card or your PayPal account or (ii) send the goods to you or start providing the services (whichever is later) . At this point, we will send you an email to confirm that the contract has been concluded ('shipping confirmation'). The contract only relates to those goods or services whose dispatch we have confirmed in the dispatch confirmation. We are not obliged to deliver any other goods or services that may have been part of your order until the dispatch of such goods or services has been confirmed in a separate dispatch confirmation.

We take all reasonable steps to handle the details of your order and payment securely, provided this is within our sphere of influence. Unless there is negligence on our part, however, we are not liable for any losses you may suffer if a third party gains unauthorized access to data that you have provided in the course of accessing or ordering via our website.

The products sold on the website are not intended for resale or distribution. We reserve the right to cancel orders and / or block accounts should we believe that products are being ordered in violation of this provision.You are responsible for the goods with delivery made to the address you provided at the time of ordering. We exclude liability if you have entered an incorrect delivery address or if you do not collect the goods from the delivery address you have given.


If you have bought the goods or services as a consumer (i.e. for private use as opposed to commercial use), you are entitled to withdraw from contracts concluded with us within 14 days of receipt of the goods or services ('withdrawal period').

Should you terminate a contract within the withdrawal period, please read our general terms and conditions on the right of return.


All prices displayed on the website include VAT (if applicable) at the currently applicable rate and are correct at the time the information is entered into the system. However, we reserve the right to change prices at any time without notice (however, any changes do not apply to orders for which we have already sent you a shipping confirmation).

Payments can be made via any major credit or debit card, via your PayPal account or via instant transfer. The amount to be paid will be debited from your account before the goods are shipped or the service is provided.

In the unlikely event that the price displayed on the checkout page is incorrect and we determine this before accepting your order in accordance with Clause 9, we are not obliged to sell you the goods at the displayed price. We always strive for the accuracy of the prices of goods on our website. Occasionally, however, errors can occur. Should we discover an error in the price of goods you have ordered, we will notify you as soon as possible and give you the option to confirm your order at the correct price or to cancel it. If you cancel your order but have already paid for the goods (and if they have not yet been shipped), you will be refunded the entire purchase price.

You hereby confirm that you are the owner of the credit / debit card or PayPal account or bank account used. All credit / debit cards are subject to validation checks and authorization by the card issuer. If the issuer of your payment card does not authorize payment to us for any reason or refuses to do so, we will not be liable to you for any delay or failure to deliver.

If for any reason your credit or debit card payment is not processed successfully, we reserve the right to retry the payment within 48 hours. If the payment is still unsuccessful, we will inform you at least 48 hours in advance of any further attempt to process the payment by sending you an email to the email address you provided. If you do not want us to try the payment again, you must cancel your order in advance.


We allow you to use discount codes only in accordance with the applicable provisions. These can include Provisions regarding your entitlement to use them or contain a maximum order value. Please familiarize yourself with these terms before placing an order. We reserve the right to refuse or cancel orders that do not comply with these provisions, even if your credit / debit card has already been charged. In the event of discrepancies between the provisions that apply to the discount codes and these Terms and Conditions, the provisions for the discount code apply. An edition of the provisions for the discount code can be requested from our customer service by e-mail or by telephone.

E-mail address: [email protected]


The content of the website is protected by copyrights, trademarks, database protection rights and other intellectual property rights. You acknowledge that the materials and content provided as part of the website remain with us or our licensors.

You are entitled to call up the content of the website and to display it on a computer screen, to save the content in electronic form on disc (but not on servers or other storage devices connected to a network) or to output this content for your private, non-commercial use provided you keep all copyright and property rights notices intact. You are not authorized to reproduce, modify, copy, distribute or use for commercial purposes the materials or content on the website in any other way. 



(a) If we fail to comply with these Terms and Conditions, subject to Clause 14 (b), we shall only be liable to you for losses that you incur as a result of our failure to comply (whether contractual liability, tort liability [including negligence], breach of a legal obligation or other) and which are a foreseeable consequence of such non-compliance.

(b) Our liability for the following is in no way excluded or limited by the content of these terms and conditions: 

(i) death or personal injury resulting from our negligence;

(ii) fraud or fraudulent misrepresentation;

(iii) breach of the obligations under Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982;

(iv) defective products under the Consumer Protection Act 1987; or

(v) willful violations of these terms and conditions that would entitle you to terminate the contract; or

(vi) any other matter which would make it unlawful for us to exclude or attempt to exclude our liability.


The website is provided “as is” and is subject to availability. No representations or warranties, express or tacit, are made with regard to the website and its use. You acknowledge that we cannot guarantee or be responsible for the security or data protection of the website or for the information you have provided. You bear the risk associated with using the Internet.

While we endeavor to ensure that the material on the website is error-free, reputable, and of good quality, we cannot accept any responsibility if this is not the case. We are not responsible for any incorrect or incomplete information or for the results that arise from the use of such information, or for technical problems when using the website. If we are informed that the material on the website is inaccurate, we will try to correct it as soon as possible.

In particular, we reject any liability in connection with the following:

Incompatibility of the website with your equipment, software or telecommunications connection; 

technical problems, including errors or interruptions in the website;

the website's inappropriateness, reliability or accuracy; and the website's inability to meet your needs.

You accept that, to the extent permitted by law, we will not be liable to you or any third party for incidental or consequential damages (both terms include, but are not limited to, sheer economic loss, loss of income, loss of business, loss of expected savings, wasted expenses, loss of privacy and loss of data) or for any other reason indirect, concrete or criminal damages of any kind that arise from or in connection with your use of the website.


Should individual provisions of these terms and conditions be illegal, void or impracticable for any other reason, the effectiveness and feasibility of the remaining terms and conditions remains unaffected.


Any waiver on our part is in no way to be interpreted as a waiver of rights due to previous or subsequent violations of provisions.


These terms and conditions represent the entire basis for agreements made between you and us.


When you write a review, you give us a non-exclusive, non-rewarded, permanent, irrevocable and fully licensable right to use, reproduce, modify, adapt, publish, translate it in any media around the world, Derive, distribute and tender changes to it.

You permit Premium Health Europe and the licensees to use your name, which you used when writing the review, in connection with the review if this is necessary.

You agree to your right to be identified as the author of such content and to oppose adverse editing of such content.

You agree to do everything else necessary to improve the above rights, assigned to Premium Health Europe, including the production of entries and documents requested by Premium Health Europe.

You represent and warrant that you own or control all rights over the entries at the time they are created and that:

The content and material is correct;

The use of content or material on your part does not violate any of the existing Premium Health Europe guidelines and does not harm any physical or legal person (including possible defamation). In the event that Premium Health Europe receives claims for damages from third parties based on the above warranties, you agree to pay damages. 

Review campaign winners will be informed by email.

Klarna invoice 

When buying on account with Klarna, you always get the goods first and you always have a payment period of 14 days. The full terms and conditions for purchase on account can be found here. The online shop charges a fee of 0 euros per order when purchasing on account with Klarna.

Klarna instalment purchase

With Klarna's financing service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (but at least € 6.95). 

Data protection notice

Klarna checks and evaluates your data and, if there is a legitimate interest and reason, exchanges data with other companies and business reports. Your personal details will be treated in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations. 


Page / Selected Product / Discount

Discount has been deducted in the shopping cart, with the exception of gifts or other additional free items. The maximum discount and the percentage value depend on the particular offer used.

Graduated discount

The discount will be deducted if the requirements are met. The maximum discount and the percentage value depend on the particular offer used.

Falling discount

The discount percentage falls periodically over a certain period of time. The maximum discount and the percentage value depend on the particular offer used.

Sale price

The discount is automatically displayed for the product on the product page. In some cases a discount code can also be applied to the sale price. However, this depends on the respective offer.


If deducted in checkout, the discount deducted will be the amount that would normally be paid for shipping. Shipping to other countries may still require additional shipping costs.

Multi purchase

The discount is automatically applied to the cheapest product in the shopping cart that meets the requirements of the offer.